A Gateway update is required when a sensor is added, edited, or replaced.
Are you adding, editing, or replacing more than one sensor?
You do not need to run an update for each sensor. You can add/edit/replace all sensors first and update the Gateway at the end.
How to update the Gateway:
1 - Access the Gateway that requires the update.
2 - Open the Gateway menu by selecting the three white lines on the top right corner of the screen and hit the "Update" button.
3 - The update will take up to 2 minutes. During this time, the Gateway will restart automatically.
Success: The Gateway has been updated successfully.
Failure: Contact the facility's IT services to check if the update is being blocked by the network. These are the network requirements for the Gateway: Gateway Network Requirements