Download the App
The installation app can be downloaded from: Get Install App
You will receive a link to download the app in your email. Please open this email on your mobile device and click on the link to download the app
Grant Permissions - Apple iOS Devices Only
- Open the Settings app
- Open General
- Open Profiles & Device Management
- Choose the affected profile and trust it
If you don't see the profile in "Profiles & Device Management", then you need to reinstall the app.
Creating A New Account
You can create a new account by following the instructions here: How to Create A New Account
Gaining Access to a Facility
By default, a user has access to any facility that their account has created. If a user needs access to a facility that they did not create, contact Ecofit support.